Hire Better
TONY ZIPPLE, SCD, MBASENIOR CONSULTANT, TALENT OPTIMIZATION At a recent meeting of community mental health center leaders, INCITE consultants asked, “What is your biggest challenge?” More than two thirds of the group responded that hiring enough…
The Value of H.E.A.R.T in Healthcare Management
I was recently at a meeting of behavioral health leaders and the CEO of a large provider organization was there. We got to talking about the workforce and he mentioned all the data his organization can generate now. He said that if you want to…
WOOP It Up After the Conference
TONY ZIPPLE, SCD, MBASENIOR CONSULTANT, TALENT OPTIMIZATION If you’re like me, you came home from NatCon22 with a notebook full of great ideas. They could be anything from improving the quality of your services, the attractiveness of your…
3 Disciplines of Market Leaders
We can’t be all things to all people, yet leaders of organizations often try to make their companies or products just that. Michael Treacy and Fred Wiersema wrote a book called The Discipline of Market Leaders and in it they talk about three…
Caregiving: Peers and Mental Health
By Emma Smith, MPH Years ago, my father fell ill, eventually losing the ability to walk. My mother suddenly found herself in the role of caregiver, for which she was unprepared. I wouldn’t learn of the toll caregiving had on her mental health…